Privacy Policy
EventsFM (“we”, “us”) is an event-discovery service that you can use through messaging apps such as WhatsApp and Telegram. This policy explains what data we process when you use the service, why, and what rights you have.
Data controller: EventsFM, operated by Maksim Terekhin, Netherlands. Contact: [email protected]
What we collect
When you message the EventsFM bot, we process:
- Your messaging identity — on WhatsApp: your phone number and the profile name you set in WhatsApp; on Telegram: your Telegram user ID, username, and display name.
- Your messages to the bot — the text you send, including search queries, button taps, and reactions.
- Service data we derive — your subscriptions, saved preferences (such as preferred locations or notification settings), and interaction history with events (for example which events you viewed or reacted to).
- Technical logs — timestamps and processing metadata needed to operate and debug the service.
We do not collect your contacts, your location in the background, or any messages you exchange with anyone other than the EventsFM bot.
How we use it
- To provide the service — answering your queries, showing events, managing your subscriptions, and sending you event notifications you asked for.
- To understand your requests — your messages to the bot are processed with the help of third-party AI language-model providers (currently OpenAI) to interpret what you're looking for. These providers process message content to generate a response and are contractually restricted from using it to train their models.
- To operate and improve the service — aggregate, non-identifying usage metrics help us understand how the service performs.
We do not sell your data, use it for advertising, or share it with third parties beyond the processors listed below.
Legal bases (GDPR)
We process your data to perform the service you request (Art. 6(1)(b) GDPR) and, for service operation, security, and improvement, on the basis of our legitimate interest in running a reliable service (Art. 6(1)(f) GDPR).
Who processes your data
- Meta Platforms (WhatsApp Business Platform) and Telegram deliver your messages to us and our replies to you, under their own terms and privacy policies.
- Hosting — our servers and database run on Hetzner infrastructure in the European Union.
- AI providers — message content is processed by OpenAI (United States) to interpret requests, under data-processing terms with appropriate safeguards for international transfers.
Retention
We keep your account data, subscriptions, and conversation history while your account is active. If you delete your data (see below), it is removed from our production systems without undue delay; residual copies in backups expire on the backup rotation schedule.
Data deletion
You can delete your data at any time by writing to [email protected] from any address, mentioning the phone number or Telegram username you used with the service.
Deletion removes your account, identifiers, preferences, subscriptions, and conversation history from our systems. Note that WhatsApp or Telegram keep their own copies of your chat under their respective policies; deleting your EventsFM data does not delete the chat on your device or theirs.
Your rights
Under the GDPR you have the right to access, rectify, erase, and receive a portable copy of your personal data, to object to or restrict processing, and to lodge a complaint with a supervisory authority — in the Netherlands, the Autoriteit Persoonsgegevens.
To exercise any of these rights, contact [email protected].
Children
EventsFM is not directed at children under 16, and we do not knowingly process their data. WhatsApp and Telegram apply their own minimum-age requirements.
Changes to this policy
If we change this policy, we will update this page and the effective date above. Material changes will be announced through the bot.